PRIVACY POLICY
1. Introduction
This Privacy Policy explains how personal information is collected, used, stored and protected when you visit this website or contact us.
We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Information We Collect
We collect and process the following information where applicable:
• Name
• Email address
• Telephone number (if provided)
• Information submitted through contact forms, enquiries or commission requests
• Website usage data, including pages visited, browser type, device information and IP address
• Cookies and related technical browsing information
We only collect information that is reasonably necessary to respond to enquiries, provide our services, process orders and commissions, improve website functionality and communicate regarding artworks, exhibitions, commissions or collaborations.
3. How Your Information Is Used
We use personal information for the following purposes:
• Responding to enquiries and requests
• Communicating regarding artworks, commissions, collaborations and orders
• Processing purchases and fulfilling contractual obligations
• Arranging delivery and providing customer support
• Improving website functionality and user experience
• Maintaining website security and preventing misuse
• Complying with legal and regulatory obligations
We do not sell, rent or trade personal information to third parties for marketing purposes.
4. Cookies
This website uses cookies and similar technologies to enhance website functionality, improve user experience and monitor website performance.
Cookies may collect information such as browser type, device information, pages visited and general usage data. This information is used solely for analytical, functional and security purposes.
Most web browsers allow users to control or disable cookies through their browser settings. Disabling cookies may affect certain features and functionality of the website.
5. Data Protection
Appropriate technical and organisational measures are implemented to help protect personal data against unauthorised access, alteration, disclosure, misuse or loss.
While reasonable efforts are made to safeguard personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, absolute security cannot be assured.
6. Third-Party Services
This website uses selected third-party service providers to support website functionality, communication, analytics, marketing and payment processing. These may include:
• WordPress (website platform)
• Fluent Forms (contact and enquiry forms)
• Google Analytics (website analytics)
• Rank Math (website optimisation and analytics integration)
• WooCommerce (online store functionality)
• Stripe (secure payment processing)
• Mailchimp (email communications and marketing)
These providers may process personal or technical information where necessary to deliver their services. Any such processing is governed by the respective provider’s privacy policies and applicable data protection laws.
We do not sell, rent or trade personal information to third parties.
7. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable data protection laws, individuals have certain rights regarding their personal data, including the right to:
• Access personal data held about them
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data where applicable
• Restrict or object to certain types of data processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant data protection authority
Requests relating to personal data may be submitted using the contact details provided below.
8. Data Retention
Personal information is retained only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes or enforce contractual rights.
When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality or business practices. The most current version will always be available on this website.
10. Contact
For questions regarding this Privacy Policy or personal data requests, please contact:
info@alexdisilvestro.art